Help

Accepting Emailed Payments

I've received a .digicash payment file via e-mail, but can't deposit the attachment. What should I do?
I have received a .digicash payment file via e-mail, but digi.cash doesn't appear as an available App for saving the attachment.
I expected to receive a .digicash payment file but I haven't received an e-mail yet.
How long are e-mailed payments valid?
How do I know if someone has deposited the payment file that was e-mailed to them?
How do I accept a payment, which I have received via e-mail?

Accounts

What is a "Real Coins" mode?
In which countries is digi.cash available?
I don't know my account ID or which e-mail address is associated with my digi.cash wallet. What should I do?
How do I sign up?
How do I fix my wallet if my account does not log in correctly?
How do I delete my digi.cash account?
How can I invite a friend to become a digi.cash user?
Can I sign up if i am under 18?
Can I have multiple wallets?
Is it free to sign up?

Bank Account Transfers

When are bank holidays? Does this affect the digi.cash withdraw/deposit functionality?
Is there an alternative to Direct Deposit in order to withdraw digi.cash from my Bank Account ?
I made a Bank Transfer, but I am unable to withdraw digi.cash in return.
How long does it take to withdraw digi.cash from my bank account?
How can I withdraw digi.cash?
How can I deposit digi.cash into my bank account?
Does it cost anything to deposit digi.cash from my digi.cash wallet to my Bank Account?
Are my Bank Details private?
received a notification saying my bank transfer failed. What should I do?
Is there an alternative to Direct Deposit in order to withdraw digi.cash from my Bank Account ?

Configuring Your Wallet

I forgot the PIN to open my wallet. What should I do?
How can I update the digi.cash app?
How can I edit my account settings?
Can I add a PIN to my wallet?
I forgot my login details. How can I reset them?

Lost Phone / Recovery

What happens if I lose my phone?
Can I recover my wallet?
Are payments anonymous after Recovery?

Payee Mismatch

I received a 'Payee Mismatch Error' - Message. What does this mean?
I e-mailed digi.cash to another user but they haven't received it. What should I do?

Security

What happens if someone intercepts a copy of my .digicash payment?

Sending & Receiving

Who can I send digi.cash to?
Who can I request digi.cash from?
When will the requestor receive the digi.cash?
I have a problem opening a .digicash payment file. What should I do?
How much time do I have to accept/deposit a payment, that I have received?
How do I send digi.cash?
How do I request digi.cash?
How do I pay a request via QR-code?
Can I transfer digi.cash to somebody who is overseas?
Can I pay multiple people in one transaction?

Transaction Statements

What is a server record?
What is a Rebalance?
What is a payee transaction ID?
What is a local transaction ID?
Under which circumstances do I receive a receipt?
How can I request a server record?
How can I prove that I made a payment?