In order to withdraw digi.cash from your bank account:
Please make a bank transfer to us and we'll send you the digi.cash in return.
(Example: Transfer 100.95 AUD to our bank account, receive 100.95 digi.cash).
Use the bank details and reference number provided.
Step 1 (App)
- Open the digi.cash app
- Select ‘ATM’ on your home screen
- Select 'Withdraw digi.cash From Bank'
- Specify amount
- Select 'Withdraw'
- Follow instructions on screen to complete withdrawing digi.cash
Step 2 (Personal Banking Platform)
- Go to your online banking platform or nearest branch
- Direct Deposit the amount of digi.cash you want to withdraw from your bank account and deposit this amount into our bank account.
- Find Bank Account details in App (Step 6), after you've followed Steps 1-5.
MAKE SURE TO INCLUDE YOUR CRN (Customer Reference Number) as the description when doing the Bank Transfer. Failure to do this may delay the withdrawal.
If you don't know your CRN, you can find this in the confirmation e-mail you've received from digi.cash ATM after completing Steps 1-5.